---
title: "Help center"
canonical: https://withicarus.com/help
site: Icarus
description: "Get started with Icarus, plans and top ups, using Icarus in your AI app, your workspace and team, error codes, and how to reach us."
---

# Help center

Get started with Icarus, plans and top ups, using Icarus in your AI app, your workspace and team, error codes, and how to reach us.

## Getting started

Say what you need in plain words and get the photo or video.

- Chat with Icarus: https://withicarus.com/icarus
- Make a photo: https://withicarus.com/dashboard
- Make a video: https://withicarus.com/dashboard/video
- Shoot with Icarus Wings: https://withicarus.com/wings

## Plans and balance

Pick a monthly plan, or top up and pay as you go. A shot that fails costs you nothing.

- Plans and prices: https://withicarus.com/pricing
- Top up your balance: https://withicarus.com/dashboard?topup=credits
- Your plan and bills: https://withicarus.com/dashboard/settings?tab=billing
- What you have spent: https://withicarus.com/dashboard/settings?tab=usage

## Use Icarus in your AI app

Make photos and videos from the AI app you already chat with.

- Use Icarus in Claude: https://withicarus.com/mcp
- Use Icarus in ChatGPT: https://withicarus.com/mcp/chatgpt

## Your workspace and team

Change your profile, bring your team in, or move to another workspace.

- Your profile: https://withicarus.com/dashboard/settings?tab=profile
- Your team: https://withicarus.com/dashboard/settings?tab=team
- Switch workspace: https://withicarus.com/select-workspace

## Error codes

Got a code in a message? See what it means and what to do next.

- Look up a code: https://withicarus.com/help/error-codes

## Privacy and terms

How we handle your data, and the rules for using Icarus.

- Privacy policy: https://withicarus.com/privacy
- Terms: https://withicarus.com/terms
- Acceptable use: https://withicarus.com/acceptable-use
- Takedown requests: https://withicarus.com/takedown

## Common questions

### What is Icarus?

Icarus is the AI creative suite that brings your content in-house. Tell it what you need in plain words and it makes it: photos, videos and ads, in your look.

### Do I need any AI skills to use Icarus?

No. Icarus is built for people who have never used an AI tool. Just describe what you want in plain words and Icarus makes it.

### How much does Icarus cost?

Pick a monthly plan, or top up and pay as you go. Every plan and its price is on the pricing page, along with what each image and video costs. Enterprise is priced for teams that want dedicated onboarding, Slack support, and a dedicated account manager.

### Is there a free trial?

No. There is no free trial. You top up and pay as you go, or pick a monthly plan.

### Can Icarus make video?

Yes. Icarus turns any image you make into a video, or makes one from a plain description. Use it for reels, ads, and product pages.

### Do I own the images I make?

Yes. Every image and video is yours for commercial use, with no licensing fees and no attribution.

## Every error code

- E100, You need to sign in: https://withicarus.com/help/error-codes#E100
- E103, You cannot do this one: https://withicarus.com/help/error-codes#E103
- E104, This account is on hold: https://withicarus.com/help/error-codes#E104
- E105, Agree to the terms first: https://withicarus.com/help/error-codes#E105
- E300, Something in the form is off: https://withicarus.com/help/error-codes#E300
- E302, That clashes with what is already there: https://withicarus.com/help/error-codes#E302
- E405, Your balance is too low: https://withicarus.com/help/error-codes#E405
- E500, Too much at once: https://withicarus.com/help/error-codes#E500
- E600, A service is down for a moment: https://withicarus.com/help/error-codes#E600
- E800, We cannot find that: https://withicarus.com/help/error-codes#E800
- E999, Something broke on our side: https://withicarus.com/help/error-codes#E999

## Talk to us

Email tanmay@hooked.design.


---

Site: Icarus (https://withicarus.com)
Canonical: https://withicarus.com/help
Contact: tanmay@hooked.design