---
title: "Error Code Reference"
canonical: https://withicarus.com/help/error-codes
site: Icarus
description: "Every Icarus error code on one page, in plain language, with the steps to fix each one. Sign-in, access, balance, limits, and service errors."
---

# Error Code Reference

Every Icarus error code on one page, in plain language, with the steps to fix each one. Sign-in, access, balance, limits, and service errors.

## E100: You need to sign in

You are signed out, or your sign-in ran out. That happens after a long break, or after you sign in on another device.

What to do:
- Sign in from the top right, then try what you were doing again.
- If it keeps asking, allow cookies for this site and reload the page.

Link: https://withicarus.com/help/error-codes#E100

## E103: You cannot do this one

Your account is not allowed to do this. Some things only a workspace admin can do, and some belong to a workspace you have not been added to.

What to do:
- If it is an admin-only action, ask your workspace owner to do it or to make you an admin.
- If you expected to see this, check you are in the right workspace. Switch workspace is in the account menu at the top right.
- If the page had been open a while, reload it and try once more.

Link: https://withicarus.com/help/error-codes#E103

## E104: This account is on hold

An admin put this account on hold. You can still sign in, but you cannot make anything new. Your work stays exactly where it is.

What to do:
- Ask your workspace owner to take the hold off.
- If you think it is a mistake, email us and we will look.

Link: https://withicarus.com/help/error-codes#E104

## E105: Agree to the terms first

There are new terms to agree to. Everything you have already made stays where it is.

What to do:
- Sign out, then sign back in. Signing in agrees to the new terms.
- Carry on where you left off.

Link: https://withicarus.com/help/error-codes#E105

## E300: Something in the form is off

A field is empty, or a value is not one we can use. Nothing was saved.

What to do:
- Check the fields you just filled in, then send it again.
- If they all look right, reload the page and try once more.

Link: https://withicarus.com/help/error-codes#E300

## E302: That clashes with what is already there

Something with the same details already exists, or a teammate changed this while you had it open.

What to do:
- Reload the page to see the current version.
- Give yours a different name, or edit the one already there.

Link: https://withicarus.com/help/error-codes#E302

## E405: Your balance is too low

There is not enough left in the workspace to run this.

What to do:
- Top up in Settings, or start a monthly plan there.
- Or connect your own AI account in Settings. Shots it covers don't use your balance.

Link: https://withicarus.com/help/error-codes#E405

## E500: Too much at once

Your account asked for a lot in a few seconds, so we paused it for a moment. It keeps the studio quick for everyone.

What to do:
- Wait a moment, then try once more.
- Press a button once and let it finish. It is working even when it looks still.

Link: https://withicarus.com/help/error-codes#E500

## E600: A service is down for a moment

Something we rely on is not answering right now. Nothing you have made is lost.

What to do:
- Wait a moment and try again.
- If it keeps happening, email us the code and we will chase it.

Link: https://withicarus.com/help/error-codes#E600

## E800: We cannot find that

The page or item is not there. It may have been deleted, or the link may be wrong.

What to do:
- Go back to the dashboard and open it from there.
- If a teammate sent you the link, ask them to send it again.

Link: https://withicarus.com/help/error-codes#E800

## E999: Something broke on our side

This one is on us. We are told automatically every time it happens.

What to do:
- Reload the page and try again.
- If it happens twice, email us the code and roughly when it happened.

Link: https://withicarus.com/help/error-codes#E999

Still stuck? Email tanmay@hooked.design.


---

Site: Icarus (https://withicarus.com)
Canonical: https://withicarus.com/help/error-codes
Contact: tanmay@hooked.design